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Our abuse officer have evaluated the account, and he says it is to remain suspended. There are file within your filestorage folder that you make available that is not yours to give, as an example "Apple remote desktop".

I did try to do some digging, not sure exactly where the cause is, but when I check through the developer tools of chrome it appears the redirect somehow originates from plugins folder, at least I see one of the offending urls in that context during page load. I would advice to remove all...

The whole account will eventually get purged, there's no option to get an account back after such ToS violation as well as a violation to laws. I can ask our abuse officer to do a review though, but I much suspect he will say the same.

Due to the nature of the suspension, your account would be permanently suspended, we can not allow the hosting of an IPTV site, unless you can prove you have broadcasting rights to all content.

I took a look, the most common reason for both DA and site to reach time out is the IP being blocked by firewall, but the IP you posted from here is not currently blocked. I did check a couple more that you according to our logs have been logging in from previously, neither of them were blocked...

Did you get it working? I see your account as having two databases currently.

The IP should now be blocked in our firewall.

You're welcome. Since this is resolved I'll close the thread.

I'm fairly sure no one ever said it was available either. At one point, when I started my first free account little over a decade ago, they were allowed as were catchalls, not sure exactly when they were turned off however since I later moved my account to premium hosting. I believe...

Inside the public_html folder for your domain (domains/<domainname>/public_html)

Do you have an index file (ie index.html, index.php)? If you have a designated landing page with a different name you'll have to tell the server you want that to load by default, or change its name (and any links going to that file). To tell the server that your landing page should be the one...

I have given you a slight increase, I would however suggest that you look into optimizing code as well as the database, your databases combined accounts for most of your used diskspace.

It can be done with cloudflare if you have your own custom domain, with the x10hosting provided domains it is not currently possible.

You can not, that is a limitation of free hosting, it should never have been available under the cPanel servers either. We are aware that apparently it was on one or two of the servers. If you have a forward setup that you need removed we can help with that however.

Glad to hear that you are back on track. I'll close this of as resolved.

Judging from what I get from a whois lookup it looks like they both are workplace related, is that correct? If so it could be that they block traffic for non standard ports (this was common with cpanel as well, many workplaces and schools block ports they don't expect to need open). As long as...

With the majority of your storage space being taken up by backups and cache, you would not be eligible for the upgrade at this time. Backups are usually no good stored on the server, you should regularly download backups for safekeeping and at most keep the newest one on site. If the something...

As should you, you're not supposed to use the storage for keeping personal files (backups would count towards that). All files should be relevant for the sit you have on the account. There is no linked hosting account with the forum account you post from, so I need to have some details to be...

The underlying issue has been identified and solved, your wordpress installation should now properly work.

Quite interestingly it works fine with 7.2 native, but not 7.2 when you chose the extensions yourself, eventhough I mark the ones that *should* do the trick.