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The account isispere is not deleted. Any support requests for it needs to come from the linked forum account (which is artesx12, pass should be the same as for the panel on that account) I see there's an http error 500 on it, often that has turned out to be due to wrong php version (all...

As per your previous threads, you will need to post the request from the forum account that does actually hold the information about your hosting account. This forum account have no active hosting account linked with it.

Since we no longer use cPanel it would not be possible to renew it. And it should not have been an option under cPanel either truth to be told, it was a misconfiguration after an update that caused it to be turned on. To ensure you don't get any errors you should set your site to use http only...

The reason was we actually purged accounts where there was no login made in the past 90 days (the requirement as per ToS is to login once every 30 days), but since we purged without suspending first, we allow a grace period where the accounts can be restored if asked within a week from when...

If the domain previously was a parked domain, it would now be a domain pointer. Pointers are "dumb", they can not hold any configurations of their own, they will only duplicate the default domain. So in order to get a subdomain with the pointer, an exact match must exist on the default domain...

The reason was we actually purged accounts where there was no login made in the past 90 days (the requirement as per ToS is to login once every 30 days), but since we purged without suspending first, we allow a grace period where the accounts can be restored if asked within a week from when...

Your account should now be sorted, please let me know if you find anything that isn't working properly. The reason was we actually purged accounts where there was no login made in the past 90 days (the requirement as per ToS is to login once every 30 days), but since we purged without...

My apologies for not noticing this when I first checked, but there is indeed an issue with your account, some parts appear to not have transferred properly. I'll see to that it gets sorted as soon as possible

Your account should now be sorted, please let me know if you find anything that isn't working properly. The reason was we actually purged accounts where there was no login made in the past 90 days (the requirement as per ToS is to login once every 30 days), but since we purged without...

Indeed you were blocked. Please note that we advice that you always login through the panel on our mainsite. Changing password from within DA (if that's where you changed it) is not advised as it will re-sync and update to the same password as you have for the panel the next time you login...

@clownsga, @mcsaax10, @jdnotion Your accounts should now be restored, please check that everything works properly. Please note that should you have any remaining issue, start your own separate threads, that makes it easier to keep track of who got help and not already.

There was no public_html folder for the grammaturge.com domain (/domains/grammaturge.com/public_html). I sorted it out, but since that folder is currently empty it will give an error. I see that you do have a private_html though, but that is only used for ssl connections (with DA you can show...

Yeah, I did readd it to firewall yesterday, as it had for some reason been removed. I'll investigate to see if there's a better way to do it, so it stays permanently blocked.

If that domain was previously a parked domain, you should be able to see it under "Domain Pointers". Domain pointer is the closest match to a parked domain that DA has, it does not quite work the same though. You can not do any configurations on a domain pointer, it will however be able to...

This has came up with another user as well. He got it working after clearing cookies for the server. I can see the domains properly listed in the dropdown for softaculous on your account.

We did a bit of pruning of accounts that hadn't been logged into for the past 90 days, seeing that prior to today the last login was in November last year, I'm gonna guess this is what happened. You're in luck though, since we didn't suspend the accounts prior (we have had automatic...

There's no hosting account linked with the forum account you post from, in order to look this up I'd need the email address for your account.

I have made sure he has that option enabled, but there appear to be no redirect through that method. For the default domain, there is however a .htaccess that does the redirect, so for that you would need to edit/remove the .htaccess I saw one of the domains is a wordpress install, if that was...

I found your IP to be blocked by our firewall, I have removed that block now.

Both your sites work fine for me right now. Are either of you still experiencing any issues?