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Can you please check if things are back to normal for you? I have just heard back that it should be taken care of now.

I have reported this to system admins as they are the only ones that can do something about it. I'll post back when I hear anything from them.

We no longer bump users up to unmetered directly, I have however doubled your available space. You can request to have it doubled again if needed.

How you choose to display the gallery doesn't change it from being a gallery to something else. It is the fact that it is the images that is the primary content as opposed to images just used to enhance text in an article for instance that makes it a gallery site.

Hello, I have doubled your available space.

Unfortunately with the site being a personal gallery, it would fall under this part of the ToS and thus not be eligible for upgraded space at this time: I noticed that you have some images that are fairly large, you could probably optimize those a fair bit to free space.

Are you still seeing any issues? Your site loads just fine for me at this time.

All you would need to do is go into wordpress settings and put in your new domain

For free hosting the main domain has to remain the free one we provide. Any additional domains need to be added as parked (alias of the main domain) or addon domain (separate site from the main domain). You can read more about that at: https://x10hosting.com/support/domains/add-domain-name

Could be, make sure ours are the only nameservers as well, having other set at the same time will confuse the system.

Once the domain is added, yes. For verificiation purposes though you need to set the nameservers before being able to add the domain as parked or addon domain to your account.

Using the IP directly to visit your site will never work on a shared environment, the server have no idea what site you really want to see. Your domain works fine for me, showing index of/ which indicates that your public_html folder is empty

You would need to go through client area for that.

make sure the page you want shown by going to the domain without specifying a file is named index.xxx (index.htm, index.html or index.php are the common ones) as that is what the server would be looking for as default page.

I've given the server a little nudge, your account should be good to go momentarily.

This is copied from the Terms of Service: Any file larger then 10 MB will get deleted.

Spoke to the admin again, and he did some magic to the server and your site does load from my end now at least. We'll keep an eye on it for a little bit to ensure it doesn't come back.

According to the admin working on it, everything should be sorted now. Can you please confirm that loging into cPanel works again?

I have contacted admins with proper access and I got a response saying they are on it, so hopefully it will be sorted out soon for you.

Your account does not currently list as being suspended, are you seeing it as suspended still?