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I took a look at the files on your account, the first issue I found was that all permissions were set wrong, in general folders should have 755 and files 644, I have corrected this for you. I next searched on your files for where that connection attempt came from, and apparently phpbb does put...

Remote mysql is not possible with our free hosting. Only localhost connections will work, so make sure your config.php on here is set to use localhost for the mysql connetion.

Such staff will eventually come along here at the forums, I'd however recommend that you sign out from your brothers account and sign in and post from yours, as we would not be able to know what server we need to look at otherwise. Also stating the full error message you get, if any, will help...

Your account does not meet all the requirements, you need to be using at least half your initially allotted space before being eligible for an upgrade, yours appear to be nowhere near that with under 100 mb used.

Took a quick look, appears you have not filled in a database password into wpconfig.php, that is something you would need to be able to make a connection with the database server.

We're looking into this. Seem that right now it half works, you'll be redirected and see an error, but refreshing page shows you as logged in properly.

You will have to do the request, in your own thread, when you meet the requirements. Account being at least one week old is only one of the requirements before you can get the upgrade.

With our free hosting you wont be able to connect to the database from a source outside of your account, nor can you access a database located elsewhere from our servers. If you have a premium account however you can use remote mySQL, and in that case your domain (or server address) should work...

Correct we can not provide you with any kind of access, including backups, to your account at this time due to your account being suspended for a ToS violation. You agreed to those terms when you signed up for your account.

There's no way to automatically migrate back, but there's nothing that prevents you from creating a new free account and move files and database(s) over on your own.

This is a whole different issue then the OP of the thread you initially posted in, you should always start your own thread when you run into any problems. I have moved your post into its own thread now.

Hello, This should now be sorted out, our apologies for the inconvenience.

Hello, This should now be sorted out, our apologies for the inconvenience.

You'll need to submit an appeal from the account portal, only inactivity suspensions allow for a self unsuspend.

I took a quick look on your account, the suspension is for inactivity, meaning you did not log in to your account at https://x10hosting.com/sso/login for at least 30 days. All you need to do to gain your account back is login to your account and unsuspend yourself (if I do it without you logging...

For support regarding premium services, such as our infinity plan, please use the ticket system from your clients area at: https://clients.x10hosting.com/login

You should be able to sign up with the old email, you just need to be logged into the client account first.

The last prime purchase for this account did expire in July 2013. I have applied a fix that hopefully sorts the confusion with the different parts of your account showing different information.

By upgraded account it would also include Prime and Illuminated which come at a lower cost then premium. If neither of those are an option, the only way is to find a file hosting service where you can have them hosted and then link them to your site from there.

The forum username is created automatically during sign up and is derived from the first 8 letters of the domain you enter when signing up (the cPanel username is the same as well). The forum accounts are linked with the hosting account in such way that we can look up the details of your...