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There's no hosting account linked with the forum account you are currently posting from. Could you please make the request from the linked account (required as verification before making any changes to the account). If you do not know what forum account is attached to the hosting you can see...

We would need written proof that you are a partner and have permissions to redistribute the softwares for you to be able to sell them off of our free hosting, regardless of where they are actually hosted. That aside, for a business type of site it would really be recommended to have a premium...

The domain has been changed. It may take a few minutes before this is properly reflected in your portal. Also note that due to propagation it can take a few hours, in worst case up to 48 hours, before the domain starts working properly, and don't forget to update any scripts you may have to...

Prime was always timelimited. You could buy it for one month, three months or a year at a time. Looks like your last purchase of prime expired in September 2013. From what I can see the system see you as having a standard account for all parts but the cPanel level, which I have corrected now.

You would get that answer when you do the appeal.

@lindercr Your prime expired in November last year. @conceptl Your prime expired in August last year. I'll see if I can correct this for both of you so the system reflects this fully for you as well. Thread moved so you both can see the answer when the forums also realize that you do not have...

That would not really be possible unfortunately. The file level backup would include all accounts, as mentioned they are made in case of emergency (like a server crash), where you would want to put an identical replica up on new hardware.

You would need to contact the registrar where you got the domain, and ask them how to transfer the domain to its new owner. You would not be able to sell any of the domains we provide freely.

For free hosting we do not retain individual backups, only server backups in case of emergency. Unfortunately there's no way (to my knowledge) to extract an individual database backup from that server backup (they aren't stored as .sql files in the server backup, it is a file level backup).

The translation must be manual, you would need to maintain the site in both languages yourself. Often those automatic translators do a poor job which is why we at this time require you to do it manually rather then rely on an automatic translation option.

There's no way to tell when any country will be added, the list is reviewed from time to time though.

If you haven't yet, please file an appeal from your account portal and await the response from our abuse officer.

Often the mail provider prunes the spam folder periodically, if you didn't check there, maybe they did come through but ended up there and got pruned so you missed them for that reason?

The database you have in there doesn't appear to match the actual username (the part after ****x10ho_ is different).

The how would depend on what script you are using, I would recommend that you check for support on that part from the script vendors you got your script from. Optionally, if you tell what script you use someone here might be able to point you in the right direction, there's no official support...

I assume you uploaded the style as a zip? Did you extract the contents into the proper folder, making sure you don't end up with something like /stylename/stylename/"actual style files/folders"

Are you still having problems with the login? Do you by any chance have a firewall blocking port 2083? Schools and workplaces commonly do that since the port is non-standard.

With your account suspended permanently you have forfeited all rights to anything on your account, we will not provide any type of access. We will not extract any files/databases from a suspended account for any reason. The issue is not the amount of data stored, it is with what you stored, in...

The hosting (cpanel) account is removed after 21 days of being in a suspended state, at this point everything in your actual hosting account is removed fully, there's nothing to reactivate. The portal login always remains active even when the hosting portion is removed.

With the information provided it sounds as the account was actually deleted from the servers as well. Accounts that are suspended will be terminated (deleted from server) after 21 days if no action on your side to unsuspend the account. I confirmed that the account was in fact terminated on...