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You would have access to a ticket system within your premium clients area, the people there would be happy to answer questions (and they would have access to your account details if needed). Of course we will continue to answer them here as well if you prefer, there's no separate forum or irc...

A. You can purchase a domain at the same time as you purchase the premium hosting package, there's no need to buy it before hand unless you simply want to start advertising that new domain right away but are not quite ready to move to premium yet. B. You can have more then one domain attached...

I do currently not seeing any errors on your site. Are you still getting any errors?

The account will terminate automatically in due time, we do not expedite this for suspended accounts. As far as I can remember the proxy rule has been there a few years at least.

You're welcome.

I have parked the domain to your account, just remember that it can take a few hours (worst case upto 72) before it is fully functional.

Do you want it as parked domain or addon pointed at a specific folder? Saw you already have a folder with the same name as the domain

Have you checked your spam folder in case the email ended up there? Also, when checking on that domain, there's an active account with a different forum name attached to it (as well as there being another comcast email address associated with that account).

If you want to pay per month it would be $6.95 per month. You can chose to pay annually, biennially or triennially, the longer plan you chose, the better deal you get, see: http://x10premium.com/

Do you get any error messages? Could it be that port 2083 is blocked by firewall (workplaces, schools etc commonly do this).

The main domain will always have their files residing directly inside root public_html\ so switching the main domain will not change how the folders are organized.

The proper login would be going through the single sign on page: https://www.x10hosting.com/sso/login Logging in through any other means would not be supported.

the ToS does say: File Storage Accounts are not to be used for file storage, your account will be permenantly suspended if found to be breaking this rule. Downloads are only allowed on your x10Hosting account if they have to do directly with your website. e.g. you developed custom software and...

That message is totally unrelated to what you use, it is a server related message. You'd get it even if you had unlimited storage right now. I'll look into the server and sort the disk full error out. With your usage being under 50% of the allotted (meaning you use less then 0.5 gb), you would...

As far as I can tell it did not go through at all, I find nothing when I look in the premium systems for your email address. If you want to know more about what could have gone wrong I'd please send an email to sales@x10premium.com, that way you'll reach staffmembers that can look into logs to...

Premium, together with vps, is a completely separate service from free hosting, with its own support system and servers. The other plans, Prime and Illuminated, both require a free hosting account to start out with, they are simple enhancement options for free hosting, with some additional...

You should now be on the cpanel-x3 theme.

Hello, This should now be sorted out.

Checking on your account I notice that some images end .JPG (capital letters), some .jpg, in a Linux environment such as we have on our servers, those would be treated as different files, meaning image.JPG and image.jpg would be treated as two different files. In your code however, for the few...

The easiest way would probably be to use ftp to upload your images, with this option you can take the enitre images folder in one go (the ftp client will transfer them one by one including the folders keeping the same structure). Another option could possibly be making a compressed .zip of your...