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  1. Anna

    Mysql trying to connect to another database.

    Correct, you can not connect to a database that is located outside of our network on free hosting, nor would you be able to connect to a database in your account from a location outside of our network (ie from home computer).
  2. Anna

    CPMove File

    As mentioned in the other thread, for our free hosting you would be left with the option of transferring manually, by downloading files using ftp and making a database backup using phpMyAdmin and restoring those to your new host.
  3. Anna

    Transferring Site Between Hosts

    How it is done is entirely dependent on the hosts involved. If both uses cPanel there might be an option to get a "cpmove" file from the one you transfer from and the one you transfer to can use that to setup your account just as it was at the previous host (if you want everything moved over and...
  4. Anna

    [Request] Change main domain

    We require that the main domain is one of the free subdomains that we provide during signup. Custom domains can be added as parked or addon domain in cPanel, so you can still use one.
  5. Anna

    Problem getting to control panel

    This was due to your account being on the quota limit, it is a known bug on the basic theme. I took a quick look and bumped you up to the 1gb limit that normally would be imposed on new accounts instead of the 512 mb you were on, you should now be able to access your control panel again.
  6. Anna

    Backup

    You'd need to set up the email accounts and such manually at your new host, as well as transfer files and database(s) manually as told earlier, we do not offer this option for free hosting at this time
  7. Anna

    Can't Validate Account

    Does appear that you have an active account under a different email, that is attached to the forum account you currently use. Please be aware that each individual is only allowed to have one free hosting account. I'll notify the staff responsible for that part of the system that there might be...
  8. Anna

    Does x10hosting allow google adsense?

    That sounds like it would be a restriction by Google rather then by us. If Google won't approve the application due to the domain, I'd assume you need a third party domain for it to work, there are free domain providers out there that might work if you don't want to actually buy one.
  9. Anna

    Account inactivity

    You need to login at: https://www.x10hosting.com/sso/login is that where you been logging in? You don't need to do anything once logged in.
  10. Anna

    Y'all remember me?

    Welcome back :)
  11. Anna

    IP is blocked please fix

    The IP is not blocked at this time.
  12. Anna

    IP is blocked please fix

    @mistwhsx It appears your IP keeps getting added back into a security system we have in place, make sure you are using the correct credentials, and do not have any email client/ftp client that automatically attempts to log you on with the wrong credentials. I have removed the IP once more.
  13. Anna

    IP is blocked please fix

    You should both be good to go now.
  14. Anna

    IP is blocked please fix

    lomartin: also in your case the IP you post from is not blocked. I'll nag the guys with access to the login system to see if there's something up with that.
  15. Anna

    IP is blocked please fix

    The IP you are posting from right now is not blocked, so if you are unable to login from the same place as you posted this, my suspicions were wrong and we'll have to look a bit further.
  16. Anna

    Changing Domain?

    In this case it means you park a domain you already own to your account to use, it's just what cPanel decided to call that option I guess, effectively parked domains in cPanel are alias domains, as all parked domains as well as the main domain would show the same content. In a way you are right...
  17. Anna

    {Suggestion}Country Restrictions

    The post has not been updated since there has been no changes since it was last updated, those countries whitelisted on that post are still the only countries that are whitelisted. If/when the list changes, the post will be updated.
  18. Anna

    Stuck in never ending loop with cpanel login failing.

    A password reset would indeed update the password for both your main login and cpanel, making sure they are actually the same.
  19. Anna

    Second Website

    You are correct in assuming you would need a domain from elsewhere to set an addon domain (which is what you want given your example). There's a few different free domain providers out there from where you could get a domain if you don't want to buy one. Once you get a hold of a domain you'd...
  20. Anna

    Kinda urgent

    Do not post your, completely unrelated, issue on someone elses thread. Closing this thread that is a couple months old.
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