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  1. Anna

    CPANEL ERROR "1" !!!

    I have sorted this out for you.
  2. Anna

    Unable to switch to cPanel.. shows "1"

    I have switched the theme for that account, for the record the forum account associated with that one is endles10, so for any future requests regarding that account you'll need to use that forum account.
  3. Anna

    [split from]Another GoDaddy + x10Hosting issue.

    The domain have now been parked after receiving the email to confirm the account is yours.
  4. Anna

    [split from]Another GoDaddy + x10Hosting issue.

    This is a case where we need to go into each account and add the domains manually until the matter is actually resolved so you can add the domain yourself, we're aware that it is an issue at this time. There is a linked forum account according to the lookup I made on your account: jdnotion (same...
  5. Anna

    [split from]Another GoDaddy + x10Hosting issue.

    First of all, while you have the same issue as the original poster, you should still always start own thread when you need help with your account so your request doesn't get lost when the issue is solved for the initial poster. There's no hosting account attached to the forum account you are...
  6. Anna

    Unable to add the domain name

    There's no hosting account attached to the forum account you are posting, the request needs to come from the proper forum account (applies to all types of support questions). If you do not know what forum account is attached to the hosting you can see information, and if you wish change the...
  7. Anna

    Change domain name

    The password for that forum account should be the same as you use when logging into the portal for the hosting controls, if it isn't it would be reset to be the same when you update the password in portal. We can't change the domain on the account without actually being able to confirm that it...
  8. Anna

    Change domain name

    That hosting domain is associated with the forum account: lawjak0083 You need to either post from that, or make sure you link it properly with this forum account that you are currently using.
  9. Anna

    Unable to park domain

    You'll need to set the domain to user our name servers before you can park it, they are ns1.x10hosting.com and ns2.x10hosting.com Appears that they are currently not set.
  10. Anna

    This Account Has Been Suspended

    It would say the reason in your account portal as well, you were suspended for inactivity, meaning it was at least 30 days since you last logged into the portal. I have unsuspended you, but for future reference you can unsuspend yourself from the portal in these cases. To avoid getting...
  11. Anna

    Sooooo.... Backups are gone now?

    Those auto-installers backs up the installed script only periodically. The backup option in cPanel allowed you to make a full cPanel backup with all settings, files, folders etc. In it self not a huge issue when a single user at a time doing it, but when a large number of users decide to do that...
  12. Anna

    Website and control panel down

    Great. I'll close this thread then since it is resolved.
  13. Anna

    403 Forbidden

    Since this is now sorted I'll close the thread.
  14. Anna

    Website offline and cPanel to!

    This should be sorted, there was a problem with the Illuminated server and it has now been brought back up fully
  15. Anna

    Website and control panel down

    There was a problem with the server you are on, Illuminated, which should be sorted now.
  16. Anna

    Sites and cPanel on illuminated are down

    We move through the threads with files/databases to restore as quick as possible, sorting the oldest ones first. Posting in someones completely unrelated thread is not gonna make it faster. Great :)
  17. Anna

    Sites and cPanel on illuminated are down

    Thanks for reporting this, I'll alert server admins to take a look at this.
  18. Anna

    403 Forbidden - Access to this resource on the server is denied!

    :) glad to hear it was all sorted out in the end for you. Since this is resolved I'll close this thread.
  19. Anna

    Switzerland in the whitelist

    The restriction is only for free hosting, x10Premium does not have any such restrictions. We had to block a lot of countries due to the amount of abusive users that signed up from them, when the abusive users by far outnumber the good ones it isn't really feasible to provide free hosting to...
  20. Anna

    403 Forbidden - Access to this resource on the server is denied!

    Your site loads fine for me right now, are there any issues remaining for you?
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