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Since this is resolved I'm closing the thread.

Since this is resolved I'm closing the thread.

Since this is resolved I'm closing the thread.

Closing thread since this is now resolved.

Since this is resolved I'll close this thread.

During the major maintenance we recently did we put signups on hold, meaning all signups during that time was put in queue awaiting end of maintenance. Signups are turned back on, and all accounts that were confirmed and added to queue during the hold period are now being processed to create...

Since this is resolved I'll close this thread.

I'll ping an admin on this one, because our backend systems says your account was terminated, although it clearly still exists on the actual hosting server. We have backups, just got to check if he can manage to tell our backend it exists still or if we'll have to take a different route to...

Your account should now be sorted out, let me know if you still found any issues.

For future reference, you should be posting your support request using the forum account that is linked with your hosting: thesplin (same password as you login to the portal should work). If you prefer using this forum account you can change so this becomes the linked forum account; Login to the...

You'll need to add it to your account as well, as parkde or addon domain, see: http://x10hosting.com/wiki/How_to_Use_Your_Own_Domain

I have no idea what content you have in your databases, using phpmyadmin you can take a look though for what content they have in them though. Just keep in mind that once you deleted one, if you don't have backups yourself, they are gone, so be sure about what you delete.

There's no hosting account attached with the forum account you are using, we'd need to know the main domain for the account to easily look it up and be able to help you.

Since this is now sorted then I'll close this thread.

I have restored the files from the latest backup available, your site appears to be working for me now, can you please confirm this? We have affordable paid hosting as well, and we would take care of moving all files and settings over if you chose this option: http://x10premium.com/

For any business site, free hosting is not a good choice at all, once you start making money from your site, and depend on it to be online, you really should chose a paid option where you have an uptime guarantee. Yes there are issue, for some users, but it is relatively isolated as it is far...

You're welcome. Since this is now sorted I'll close this thread.

Closing since this is now resolved.

This should now be sorted, please let us know if there's any additional issues with adding your domain.

Closing since this has been resolved.