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  1. Anna

    how can i unsuspended my account ?

    For this time, I did that for you. Should it happen again you are able to unsuspend yourself from the account panel, if the reason is inactivity as it was now. To avoid that type of suspension you need to login here at the forums at least once every 31 days. You could also go for a Prime...
  2. Anna

    Problems Posting into Forum

    Should be sorted now, I manually moved your forum account to the registered users group rather then the "awaiting email confirmation" group.
  3. Anna

    Error database conection

    please try now, should be sorted.
  4. Anna

    Question

    If you get that number of visitors you should definitely consider upgrading to premium hosting. You will no be upgraded automatically, and you will need to purchase a premium hosting plan
  5. Anna

    Domain Adding Problems

    I'm gonna escalate this one up, thread will appear as closed, but the ticket will be active and can be accessed through the account panel. Looks like I'll have to do a little trick and add it from the backend. Please let me know what folder the domain should be pointed to.
  6. Anna

    unable to Add Domain

    I'll escalate this one up.
  7. Anna

    Creating FTP account for seperate domain on paid hosting?

    host as in what are you putting into the host field in filezilla?
  8. Anna

    Creating FTP account for seperate domain on paid hosting?

    since you have a premium account, you might be better of to ask for support regarding connectivity on that ftp account through there. what are you using as host for that ftp account? There can only be one main domain.
  9. Anna

    Domain Adding Problems

    Please try adding it now.
  10. Anna

    Creating FTP account for seperate domain on paid hosting?

    Yes, that would be the default way for cPanel to handle ftp accounts, they are always created like username@maindomain.com
  11. Anna

    Creating FTP account for seperate domain on paid hosting?

    On premium you can add as many addon domains as you like, there's no limit. The part about addon domains and parked domains is the same for premium and free hosting, so you can get more information at: http://x10hosting.com/wiki/How_to_Use_Your_Own_Domain
  12. Anna

    unable to Add Domain

    You should now be able to add the domain as well.
  13. Anna

    unable to Add Domain

    Hello, You should be able to remove the folders, they had the wrong permissions set. Give me about 20 more minutes and you should be able to add the domain as well.
  14. Anna

    Creating FTP account for seperate domain on paid hosting?

    when you add the domain as an addon domain (which sounds like the proper way to add it for your scenario), cPanel will automatically create an ftp account for the domain, pointed to that folder. Typically it would look like: domainname@maindomian.com, so if you are adding the domain...
  15. Anna

    Error in connecting with database

    please try now.
  16. Anna

    Hi I Have Problem Regarding hosting

    You should be able to remove them now, was a file permissions issue.
  17. Anna

    Please Help!

    Your account is currently not listed as suspended so I guess you found out how. Login to cPanel would be blocked as part of the suspension.
  18. Anna

    MYSQL Hostname

    Should be good to go now, there was a serverside problem.
  19. Anna

    problem occuring in adding addon domain

    Hello, What is the domain you're trying to add? Judging by that error we need to go in and clean up a little, either the domain has been added previously or an failed attempt left some remedies on the servers.
  20. Anna

    Account Deletion Request - Please delete my free hosting account.

    The account has been marked for termination and will be removed by the system in approximately 14 days.
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