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There is a requirement to log in at least once every 30 days to keep a free hosting account active. Relying on an email as the sole reminder is not adviced. Two weeks ago, as part of our maintenance that was announced in mid December, we purged all accounts that had no login activity during the...

Your account should now be restored.

I noticed you use cloudflare on your custom domain, have you updated the DNS on their site to reflect that your account is now on a new server?

By using the same ftp settings, depending on setting, you may be attempting to upload to the old server. If you use the server address (xo#.x10hosting.com) for instance, you would need to update that to reflect the new server you are on which is: x12.x10hosting.com I also noticed that your...

yeah, if all had gone right, the new backend should already have been launched, but bugs keep popping up, last esitmate I heard was by end of month. Not sure if all features will be available at that point though.

If you changed php version, you may need to edit that on the options tab under "change php version".

And now I see the same on the custom domain after forcing browser to renew with ctrl+f5 (works in chrome and firefox to force to reload without cache if I'm not mistaken)

Propagation, together with cache (both browser as well as cloudflare for your custom domain), can delay showing current content. It may be wise to temporarily disable the cloudflare proxy. On the x10.mx domain I see a text saying "It's finally working" right now.

There is a requirement to log in at least once every 30 days to keep a free hosting account active. Two weeks ago, as part of our maintenance that was announced in mid December, we purged all accounts that had no login activity during the last 60 days prior, your account was well outside that...

Your current server is x15. The x10.mx domain should now properly point to the new server. Your custom domain needs to be pointed to 198.91.81.15 The old servers remain online for the time being, but won't for much longer as far as I am informed.

I see that you have two domains with a wordpress on, does this problem present for both of the domains? They do have a slightly different setup in their wp-config.php, your personal domain does have some ftp details defined which is not part of a standard wp-config as far as I know, they would...

In phpmyadmin the correct url is entered, that's the first thing I checked. As for cloudflare, login to your account. Click on the domain you want to edit if you have more then one, then on DNS, click on the cloud for the A record to temporarily disable the proxy.

I should actually have caught that it is here in the forums you are changing the email by what you posted, the part I put in bold is the clue.

There is a requirement to log in at least once every 30 days to keep a free hosting account active. Relying on an email as the sole reminder is not adviced. Two weeks ago, as part of our maintenance that was announced in mid December, we purged all accounts that had no login activity during the...

In the hosting panel I see no such page, there is one on here for the forums however, which would only change the email on the forums nothing else. In the actual hosting panel I only have these options: https://www.screencast.com/t/IY2J4hdCV

We are not associated at all with wordpress.com which is a hosted service provided my the makers of wordpress for people who prefer not to install and manage their own blog. If that is indeed what you are using, you will need to contact them for help. What you have with us is a selfhosted...

Are you saying you need to change what URL wordpress responds on, if so, this article should be of help: https://wordpress.org/support/article/changing-the-site-url/ Otherwise, please clarify where you changed the url and what you want it to be restored to.

I don't see any errors when going to your domain I get a wordpress blog. Try clearing browser cache.

There is a requirement to log in at least once every 30 days to keep a free hosting account active. Relying on an email as the sole reminder is not advised. Two weeks ago, as part of our maintenance that was announced in mid December, we purged all accounts that had no login activity during the...

mysqli, or PDO_mysql is the newer and more secure versions, the one that is actually called mysql was removed with 7.0 after having been available as a depreceted version for a few versions prior. The problem has now been sorted out.