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It does look like the package is not currently on the server for me to access, a backup should still be available, just not where I can easily access it. I will ask kindly if the head admin can move it over for me though. We are past the original grace period agreed on among staff (we are now...

Even though we are past the original grace period agreed on among staff, the backup package was still readily available, so I have started the restore for your account, it should be done in a few minutes. Let me know if something is not working right.

I would indeed expect them to be somewhat related. In your account you do however have three public_html (which you should as you have three domains), for all of them it looks right at a first glance. Do you have a problem with them all? If you use your base account to login to ftp you would...

I just logged into my free hosting account, and I have to ask, where did you make that change? If you did in DirectAdmin that won't do much of a difference as right now our backend is being revamped, 15 years of custom code is being replaced with a modern system. Our backend does not sync...

Since you have removed all domains from your account I can not troubleshoot the errors at this time. If you at any point changed php version you would also need to make sure that the required functions, such as mysql, is enabled for your domains.

Have you updated filezilla to reflect that your account is now on a new server after the migrations? Do you get any errors, if so what? Ps. I would not rely on an email as the sole reminder to login once every 30 days, the requirement is there even if mails for any reason would not go out.

Your account is currently being restored and should be done in a few minutes. If you wish to update the email for the forums you can do so by hoovering over your username in the upper right corner, then click "Contact Details".

remember that some months are 31 days, the requirement is every 30 days. I'd suggest making the reminder for biweekly or every 3rd week just in case.

The restore was probably done by the time I finished posting, normally it takes about 5 minutes tops, which is why I posted that it should be good to go in a few minutes in my initial post. Are you seeing anything not working?

There is a requirement to log in at least once every 30 days to keep a free hosting account active. Relying on an email as the sole reminder is not adviced. Two weeks ago, as part of our maintenance that was announced in mid December, we purged all accounts that had no login activity during the...

There is a requirement to log in at least once every 30 days to keep a free hosting account active. Two weeks ago, as part of our maintenance that was announced in mid December, we purged all accounts that had no login activity during the last 60 days prior, your account was well outside that...

Yeah, there is a requirement to log in at least once every 30 days to keep a free hosting account active. You last logged into your account on November 15th. Two weeks ago, as part of our maintenance that was announced in mid December, we purged all accounts that had no login activity during...

Try now. You might need to clear cookies for it to work properly.

Your account should now be taken care of and fully operational on the new server.

That would still be the case, as it is a measure to combat abuse, it might not currently be activated though but it will sure be once other things are sorted out. All files are guaranteed a lifespan of 4 hours, to ensure enough time to extract a backup or installation archive for instance. If...

We actually purged accounts where there was no login made in the past 60 days prior to purge (the requirement as per ToS is to login once every 30 days), but since we purged without suspending first, we allow a grace period where the accounts can be restored if asked within a week from when...

There is currently no hosting account associated with your forum account and currently we do not accept new hosting accounts. According to latest information, new accounts may be allowed by end of month. I see an old account that was terminated in August as being inactive (had been suspended...

Currently the only option for that is premium hosting at: https://x10premium.com/order Paying monthly is $6.95, but if you prepay for a longer period you get a discount. Under addons a bit down the page you can opt to automatically have the account transferred over to premium servers.

Sorry for missing that part of the message. We actually purged accounts where there was no login made in the past 60 days prior to purge (the requirement as per ToS is to login once every 30 days), but since we purged without suspending first, we allow a grace period where the accounts can be...

Right now our forums see and main login see the same IP: xxx.xxx.198.77 DirectAdmin server see: xxx.xxx.225.106 The obscured parts are the same in both cases. This causes a problem, as the session login expects the IPs between main login and server to match up, if not the login fails. This...