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  1. Anna

    Please help 403 forbidden

    While it may work it is not the best of solutions as you basically give everyone the right to write to your files. Plus I do get the 403 error on your address still.
  2. Anna

    Forbidden You don't have permission to access this resource.

    As for creating an index.html file, this is basically what you need to put into an empty document named index.html <html> <head><title>Page title here</title></head> <body>Text here</body> </html> This would solve the error, but perhaps not show your images. Is there any .html or .php file in...
  3. Anna

    Forbidden You don't have permission to access this resource.

    That's actually not to hard, but as I understand you have a bunch of images in that folder and you were previously able to view them in a Index of/ type scenario? If so create an .htaccess in the folder you want to view, if there isn't one already, and add this line: Options +Indexes Otherwise...
  4. Anna

    Delete my account

    Once everything is done we should be able to help you change the domain. Though I will have say that even with cPanel that failed (the change went through but reverted back after a while) for some time before the switch, it was discussed with another staffmember so I hope they sort that out as...
  5. Anna

    Redirected with old Cpanel, now I can't remove it with the new DirectAdmin

    I just tried setting up a redirect on my account and it did indeed put it inside an .htaccess which resides in public_html. I do not yet have access to the servers backend so I can unfortunately not help out by any other means then check towards my account and suggest where to look. I assume...
  6. Anna

    Delete my account

    I don't know with certainty when everything will be completed, but last I heard was an estimate that said by end of next week for all migrations, and I'd guess maybe a couple more days after that before all functions are back up. Though, as far as I can tell the main domain of your account is...
  7. Anna

    Warning: Quota limit reached. File(s) may be empty.

    The server you are on is currently recieving accounts, and during this process the disk ended up full as the backup packages from the old server wsan't removed properly after the accounts were restored and verified. This has now been corrected and uploads should be back to working properly.
  8. Anna

    Disk Full Error - Can't UL anything

    The server you are on is currently recieving accounts, and during this process the disk ended up full as the backup packages from the old server wsan't removed properly after the accounts were restored and verified. This has now been corrected and uploads should be back to working properly.
  9. Anna

    General Error

    By the looks of it your account has been moved over to one of the new servers, which is likely why your php version has been bumped up. As of now even php version 7.1 has reached end of life and isn't receiving any security updates even, 7.2 has a short lifespan left (security updates only)...
  10. Anna

    X06 direct admin

    xo6 does not have direct admin, in fact none of the old servers does in reality. All accounts are moved to new servers with directadmin on them. To my knowledge 2 new servers are setup and has had accounts moved onto them. 3 more servers with directadmin will be ready to receive accounts later...
  11. Anna

    Redirected with old Cpanel, now I can't remove it with the new DirectAdmin

    I don't know for sure if there are any ongoing work to be done on your server, but as for removing the redirect it should be possible to remove it manually by editing the .htaccess file that should be in the public_html folder for the domain you want to remove the redirect from.
  12. Anna

    Delete my account

    There is a major overhaul going on where we're moving away from cPanel to directadmin for free hosting, see: https://x10hosting.com/community/threads/cpanel-migration-to-directadmin.206877/ Right now with all the work going on you will not be able to delete the account. It looks like your...
  13. Anna

    I can't enter CPanel Error: Cannot read license file

    Your account is not yet transfered, when it is you will likely see a different server number (I'm now on x11 instead of xo7 for instance), the portnumber (2222) used in that redirect is that of the new directadmin panel so would not work for accounts not transfered. I have seen reports of users...
  14. Anna

    I can't enter CPanel Error: Cannot read license file

    Your account is moved over to the new server (and on the same server as my test account actually), logging into directadmin works fine for my account and as of the last hour I can also login through the sso page properly. When I tested earlier I had to correct the address as there was a minor...
  15. Anna

    Unable to un-suspend my account

    Your account has been unsuspended on the serverside, though I was also advised that your account is up for transfer in the next few hours so might want to hold of on doing any changes for now.
  16. Anna

    Unable to un-suspend my account

    I spoke to one of the admins earlier today, they were unable to give a firm eta on when all servers are moved over to directadmin (they are moving accounts to a new server that has directadmin set up, one server at a time). But he said one was fully done with the accounts move, and guesstimated...
  17. Anna

    I can't update files on my site

    By looking at the account information for your account, it does look like your account have been moved to a new server, what address are you using for ftp access? If you use the server address (xo#.x10hosting.com) you might be uploading to the old server while the new server is used to serve...
  18. Anna

    There is a problem with your request

    It is as mentioned in the category Announcements, here's the link to the topic though: https://x10hosting.com/community/threads/cpanel-migration-to-directadmin.206877/
  19. Anna

    Help me , please

    If you want the domain to show the files you have on our servers, you would need to add the domain to the account as an alias or an addon domain. The alias would show the same site as your main domain, with an addon domain you can create a separate site (would by default be contained within a...
  20. Anna

    Accessing my account from different country

    Free hosting does have the forums as primary support so this is actually the correct place to ask, though it sometimes can take a while to get answer from anyone that actually have necessary access in some cases. However, since you asked nicely I have made a small change on your account that...
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