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What I am seeing is that the account was terminated due to a cancellation, which would mean that you actively asked for the hosting (cpanel) account to be terminated just a few days after signing up for it. You should not be able to use ftp, unless the account you are talking about is different...

Can you please try now, I did a small adjustment on your account which should allow you to login again.

I have just checked on your account, there's a good number of small files in your root directory, these add up to about 150 MB although individually they are small. Without these files your account would fall just under the requirement for doubled space, but seeing as you would be close I did...

Although you do not actually meet all requirements, I have set your account up for doubled the space due to the circumstances. One requirement is that you are already using half the allotted space just to clarify which part you don't meet. Please note that we have a limit on how big a personal...

Inodes are a set number for free hosting and won't be changed (limit should be set for 50 000 though), I have however doubled your diskspace giving you 1 gb total. Please note that we no longer put accounts on an unmetered plan, but should you come close to using up the space in the future you...

cPanel uploads through filemanager should now work properly, it does at least with the test account I have

cPanel uploads through filemanager should now work properly, it does at least with the test account I have

cPanel uploads through filemanager should now work properly, it does at least with the test account I have

Under the new cpanel theme (paper latern) you would find them under aliases, which actually describe them better as they are essentially aliases of the main domain

Only logins to the portal is necessary, logging into the forums are optional. As per the original post however I'm thinking the OP would have an account both with us and a different company. We would not send an email saying we missed them after 3 months. You'd get a couple inactivity warnings...

Have you tried changing password for the mysql user, and updating the proper row in the configuration file? I see nothing wrong with the mysql database itself so that would be my first guess.

I see your site just fine right now, is there anything wrong in your end still? If so you might want to try clreaing your browsercache.

I'm going to guess you use wordpress? Wordpress, as well as many other cms, does automatically redirect to the domain they have configured inside the settings. So if you installed it before adding the custom domain it would automatically configure for the x10host.com domain. You can change...

Can you guys please try now? I have confirmed that it is now working on xo7 at least.

What domain are you trying to add? Without that information we can't do anything.

Premium accounts should allow you to add as many parked domains as you would like, you can check out details at https://x10premium.com/premium-hosting

The server should be back in business again, your site loads fine for me just now anyways.

Strange, I had no issues whatsoever to switch yours to Basic on your cPanel.

What is the error message you are getting?

For free hosting, the block is indeed there on firewall level and this will not be altered for free hosting users. Premium hosting would possibly allow remote access, they have in the past. Other than that the ony option is to have a script on the account act as an API for what you need to do.