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  1. Anna

    Unable to switch back to x3 theme

    Yeah, I can see why you would have that, there is apparently no forum user associated with your hosting. Your server is one of the ones I do not have direct access to so I had to reach out to another member to sort it out, but you should now be back on x3 theme
  2. Anna

    PhpFox 1.6.21

    It could be that the script is actually too old to recognize the MariaDB replacement properly, that version of MariaDB was released august last year
  3. Anna

    Domain Name Change

    This has been changed for you. Make sure you update any scripts you have to reflect this, as well as any email and/or ftp accounts you have created as they would now have another username based on the new domain.
  4. Anna

    Unable to switch back to x3 theme

    The account you post from is not linked with any hosting, so we have no way to know which account need the changes made. could you please provide infrmation about what account you need this for, preferably by posting back from the linked forum account, domain would work as long as it is one...
  5. Anna

    Error reading from database

    Are you seeing the issue still? The page in the initial post works fine for me right now.
  6. Anna

    Disk full (/dev/shm/#sql_10455b_3.MAI);

    Can you please check if things are back to normal for you? I have just heard back that it should be taken care of now.
  7. Anna

    Disk full (/dev/shm/#sql_10455b_3.MAI);

    I have reported this to system admins as they are the only ones that can do something about it. I'll post back when I hear anything from them.
  8. Anna

    Request for unmetered disk space

    We no longer bump users up to unmetered directly, I have however doubled your available space. You can request to have it doubled again if needed.
  9. Anna

    Request more storage space ?

    How you choose to display the gallery doesn't change it from being a gallery to something else. It is the fact that it is the images that is the primary content as opposed to images just used to enhance text in an article for instance that makes it a gallery site.
  10. Anna

    Disk Space Usage is Full

    Hello, I have doubled your available space.
  11. Anna

    Request more storage space ?

    Unfortunately with the site being a personal gallery, it would fall under this part of the ToS and thus not be eligible for upgraded space at this time: I noticed that you have some images that are fairly large, you could probably optimize those a fair bit to free space.
  12. Anna

    Backend Fetch Failed

    Are you still seeing any issues? Your site loads just fine for me at this time.
  13. Anna

    domain name

    All you would need to do is go into wordpress settings and put in your new domain
  14. Anna

    I bought a .com domain and the main domain is still logansherk.x10host.com

    For free hosting the main domain has to remain the free one we provide. Any additional domains need to be added as parked (alias of the main domain) or addon domain (separate site from the main domain). You can read more about that at: https://x10hosting.com/support/domains/add-domain-name
  15. Anna

    Trying to Add a Domain Name and getting this Error

    Could be, make sure ours are the only nameservers as well, having other set at the same time will confuse the system.
  16. Anna

    A Record?

    Once the domain is added, yes. For verificiation purposes though you need to set the nameservers before being able to add the domain as parked or addon domain to your account.
  17. Anna

    "There has been a server misconfiguration."

    Using the IP directly to visit your site will never work on a shared environment, the server have no idea what site you really want to see. Your domain works fine for me, showing index of/ which indicates that your public_html folder is empty
  18. Anna

    Why does it always take so long to login?

    You would need to go through client area for that.
  19. Anna

    Website Problem

    make sure the page you want shown by going to the domain without specifying a file is named index.xxx (index.htm, index.html or index.php are the common ones) as that is what the server would be looking for as default page.
  20. Anna

    Account suspension for inactivity

    I've given the server a little nudge, your account should be good to go momentarily.
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