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There are a few requirements you need to meet before being able to get that upgrade, one being that the account is at least 7 days old, yours is newly created so you would not be eligible for the upgrade now. The other requirements are that the account is in par with ToS and that there is a...

It could be that your ISP has some kind of cache on their end that prevents you from seeing the site properly. I can confirm it works fine for me.

It should help to upgrade to premium hosting. Premium have far less accounts sharing the resources available on each server, so your account should in theory be able to use more resources when loading the page(s). Premium hosting also offers an uptime guarantee (SLA), and is less prone to...

On our mainpage, at the bottom there's a link to the form for contacting us and sending an abuse report. https://x10hosting.com/contact-us/report-abuse

Right after you park a domain there is often a short delay (dns propagation) before it works properly, if you by any chance visit the domain while propagation hasn't completed for your area of the world the faulty page can be stuck in cache for a bit. If it still doesn't work, please let us...

The proper steps would be: 1. set the nameservers to ns1.x10hosting.com and ns2.x10hosting.com 2. Add the domain as parked or addon domain depending on where your wordpress is installed, if on main domain you would want the parked option. 3. login to the admin area of wordpress and update the...

That is correct, the A record should be pointed to that IP. Most domain providers have means to change dns, but we know there's some exceptions. If it is absolutely impossible to change nameservers, let us know and we'll see about an admin adding it for you, though that could come with a bit...

You would need to set the nameservers on the domain to ours, ns1.x10hosting.com and ns2.x10hosting.com, in order to be able to add the domain in the controlpanel. This is required for a couple reasons, one being to verifying that you own the domain and to make sure no one tries to add an...

kodi is not the cpanel name for your account, so if it is your intention to use the main account to login, you have the username wrong. If you created a ftp account for a separate login, the username would be in the form user@mydomain.pcriot.com, so again kodi would not be a valid user, which...

That would not be allowed, even if you intend it for personal use only. We do not allow using the service as a filehosting service. All files you put on the account has to be related to the site you put on the account, if you do not plan on having a website, then this service is not really what...

Parked domain is what you would want. Ensure that the script you use is also configured to use the custom domain, often they do an internal redirect to the domain they are configured (installed) for.

Yeah, thanks for pointing that out, here's the link: https://codex.wordpress.org/Changing_The_Site_URL

This article on wordpress might help, there's a couple ways to change the settings by editing certain files, the wp_config.php option probably the easiest one in your case.

Everything regarding your site needs to go into the directory named "public_html". Html, css, images and scripts alltogether, with the same directory structure you have on your local computer (assuming you did the development there). Keep in mind that we use linux servers which are case...

No, that won't be possible, at least not on free or premium shared hosting. Possibly on a VPS, depending on specs required, though that would assume the game is compatible with linux.

Also make sure that you have a proper A record set up at google, without that the domain will not point correctly after you change the nameservers back.

I'd suggest that you start with checking your settings in wordpress, make sure that site address and wordpress address matches your parked domain. If they do and you still have troubles, you might need to also check and re-save the permalink structure.

That is probably due to a redirect set by the script you use (wordpress among others do this), to get the proper URL showing, you would most likely need to update the settings of your script to use the custom domain you have

If the domain was never removed from the addon or parked domains (whichever was used in the first place) in the control panel, it should start working again when the domain is pointed with an A record. However, if it was removed there, you would need to use our name servers to be able to re-add...

I gave the server a gentle kick, your account should be back to normal momentarily. Our apologies for the inconvenience caused.