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Can you please check if you can access backups now? It should be sorted.

Can you please check if you can access backups now? It should be sorted.

Hello, I have upgraded your account to the unmetered plan. Please keep in mind that there are some restrictions in place on the content. This rule is probably one you need to pay attention to seeing as a large amount of your space seem to be from flash games

Remote SQL isn't available on free hosting, the ports (inbound and outbound) are blocked by the firewall. You can only connect to a locally hosted SQL database using "localhost" as the hostname. If you absolutely need remote SQL it would be an option on premium hosting

Are you getting any errors when you try sending mail using an account under your parked domain? Or are they just not arriving? Did you check spam folder on the recipient side? Note that we have spam prevention measures in place on all outgoing emails, so make sure the contents of the email is...

Yes, premium hosting would allow for having a personal domain as the main domain.

I've pushed the unsuspension through from my end, your account should be good to go momentarily.

The reason IP won't work is that the IP is shared among all users on the server, this means all domains (URL) that is used on any account have the same IP, so using the IP alone the server have no idea what content you expect and just responds with the defaultpage. This is normal behavior for...

The main reason it is a hit and miss is likely the fact that you have a couple more nameservers then ours set (checking the maindomain arcadia.me.uk). If you absolutely need to have the other two as well (for the main domain and/or other subdomains), you would need to add the subdomain at the...

@Bryon Perhaps you can take a look? @sperko Unfortunately this is an issue not many have access to check, so it may take some time before it is looked into.

I've sorted the unsuspension manually, your account should be good to go momentarily.

The account is yours to keep as long as you like, all you have to do is make sure you abide by the ToS, I suggest reading it carefully if you haven't done so yet. Keep in mind that you need to login to the account at least once every 30 days to keep it active, failing to do so will result in an...

They are still automatically generated, however if I'm not mistaken they are based on the domain you use for your hosting at this time rather then the email. Only way to change forum name is to create a separate forum account, you should also be able to link another existing forum account to...

@Livewire could you perhaps look into this?

On free hosting you can get unmetered (not quite the same as unlimited but essentially the same for the end user) disk space if needed, as long as you meet the requirements to be eligible for it. 1. Hosting account must be at least 7 days old 2. Hosting account must be in par with ToS 3. At...

It is possible that the redirect is caused by a setting in any cms/forum ect you have installed, wordpress for instance creates a redirect to the domain used during installation, so to use it on another domain settings need to be updated accordingly. To be able to troubleshoot further it would...

The db server should be set as localhost. _DB_USER_ and _DB_PASSWD_ would not change because you import a backup, but they do need to match what you have used when creating the database here on the server. Note that under databases in control panel you have the option to create a user and add...

Hello and welcome to this community. As you already noticed there's not that high of an activity level here, especially not in the offtopic area. The community is mainly a place to seek help and advice for those that use our free hosting service. That said, you are more then welcome to hang...

Each hosting and forum account are linked to a "client account" on the system, removing the hosting account still leaves the client and forum account, but you should be able to login to that account and create a new, linked, hosting account. Using your email as username should allow you to...

Neither of those domains are currently in use. If you had the accounts and they got suspended, they would likely have been terminated for inactivity, which happens if they are left suspended for more then 21 days. It is a requirement that you do login the your account at least once every 30...