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Hi directo2, Are you updating the software through Softaculous or through Oxwall itself? Thank you,

Hi zoritecx, This was being caused by something in your site's main .htaccess file. I've now renamed the file to .htaccess_old and your login pages are now working fine :) Thank you,

Hi prodiqx1, We have country restrictions on free hosting. Please see this thread for more information. This does not affect premium and VPS packages. Thank you,

Hi, There is no hosting account linked to this forum account. What is your cPanel username? Thank you,

Are you connecting to FTP using your cPanel username (ouatvsel) and password?

Hi enviroci, You could do this using PHP code, or, alternatively, use the "Password Protected Directories" from within cPanel. :) Thank you,

Hi ouatvsel, I'm afraid it does look like the contents of your public_html folder have been deleted. If you do have any backups, you are free to restore them. Unfortunately we are unable to provide any backups of your site in this situation, as per Section 6 of the Terms of Service. However...

Hi, I've also recreated your website for the main website root. :) If anyone else is having similar issues, you can fix this by choosing "Add New Website" in the top right corner and adding a new website through there (with the URL path blank). Doing this will not delete your files, or affect...

Hi jdnotion, Sorry about that; I've recreated the website for the main website root. :) Thank you,

Hi Turtle~M, Your databases have now been restored, and your WordPress/phpBB sites now appear to be loading fine. Sorry about that :) Thank you,

Hi alex410881, You can use your own domain by adding it as a Parked (or Addon) Domain in your cPanel. Please see the following wiki article for more information: http://x10hosting.com/wiki/Domain Thank you,

Hi Shubham; welcome to x10Hosting! :)

Hi, I would just like to add that you may still be able to edit your site in another site builder (such as Dreamweaver, for example). I took a look at your account, and it looks like the RVSiteBuilder site (assuming it is in /public_html/) hasn't actually been encrypted in any way, so other...

Hi lowbias2, Which database and table is "corrupted"? :) Thank you,

Hi koruten78, "mod_security" is a module installed on the free hosting servers that will, by default, automatically detect common "attacks" to web application. Simple attacks such as SQL Injection will automatically be prevented by mod_security. It is enabled by default to automatically help...

Hi lawyersh, It looks like the base SMF script, "index.php", had been somehow renamed to "index.php~" and been given strange file permissions. I've now renamed the file back to what it should have been and given it file permissions of 644, and your site now appears to be showing up fine. :) I...

Hi durbanvi, I am afraid we cannot offer support for software such as Node.js, due to security reasons. Node.js scripts tend to be continually running scripts and can put a huge amount of pressure on the server, and opens a large amount of security vulnerabilities, considering this is a server...

Hi lawyersh, Assuming your SMF installation was installed to /public_html/, it looks like many important files of SMF are missing. Did you upload these files from your computer, or did you use Softaculous to do this? Thank you,

Hi tctprio, It looks like quotas have now successfully been calculated on xo1, and accounts' Disk Space Usage are now being calculated properly. The disk space amount you see on the "cPanel Stats" is cached, so it can sometimes take a while to update. I should add that if you want to see...

Hi, Sorry about that, and thanks for reporting this. We'll take a look into why this might have happened ;) Thank you,