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Hi wmneo, I'm very sorry for the delay in my response; it looks like I missed this thread, somehow. I've now restored your WordPress database, and your WordPress blog should now be working fine. Please could you confirm that everything is working? :) Thank you,

Hi Anthony, On our x10Hosting Basic control panel, your files are separated by different "websites". You can add a "website" by clicking "Add New Website" in the top-right corner, and this should reveal the normal options to you, without losing any files you have previously uploaded. Did you...

Hi bex280x1, In our x10Hosting Basic control panel, your files are organised into "websites". If you have not created a website, you can do so to access the appropriate site buttons. :) Have you already "added a website" before? If not, please could you try to do so? :) Thank you,

Hi Anthony, Your IP address doesn't actually seem to have been blocked by our firewall, so I'm not so sure what might be going on here. At what URL are you getting the "I don't have a web site" error message? :) Thank you,

Hi temrekd, This is a known issue with the x10Hosting Basic theme in our control panel. It is currently in the process of being fixed, but in the meantime, please could you add your database user using the standard cPanel x3 theme? You can switch themes by using the "switch to cPanel x3"...

Hi klcrx10m, I'm currently seeing your account "klcrx10m" (xo2) to be having all its files and directories intact. Is this the correct account? Thank you,

Hi, This has now been fixed for both of your accounts :) Thank you,

Hi, Everything looks okay on your account and your server, so I'm not so sure why this would be happening. Could you please verify that port 2083 is not being interfered with by any proxies, firewalls or routers? Many workplaces and schools do tend to do this. Thank you,

Hi Turtle~M, Sorry about that; this should now be resolved for your account. Please could you now try log in again and click phpMyAdmin? :) Thank you,

Hi dillonch, What djalam said is completely correct. Though we do allow people to increase their disk limit by request, we will always limit photo galleries to 1GB on free hosting. To host all your photos, you may have to either host them externally and reference to them from your website, or...

Hi dillonch, Your account was set to use our x10Hosting Basic control panel, and your account had exceeded its current disk quota of 1GB. There is currently an issue in our x10Hosting Basic theme that causes this error when the disk quota has been exceeded. I've forcefully changed your account...

Hi prime122, Which tables are being affected and in which database? We don't change or alter databases on a regular basis in any way, so this is likely some form of script doing this. Thank you,

Hi, You can upload your webpages using FTP or cPanel. We have a wiki article on the various ways you can do this. http://x10hosting.com/wiki/Upload Thank you, Edit: wrong link, oops!

Hi Tutorias_co, Your main website is loading almost instantly for me currently. Please could you provide a link to the slow-loading page? Thank you,

Hi billofri, Yes, AdSense should work perfectly fine on our free hosting service. :) Thank you,

Hi, Please could you try using the cPanel x3 theme instead to do this, by clicking the Switch to cPanel x3 button in the top right corner? There is currently an issue with the x10Hosting Basic theme. Thank you,

Hi, This now appears to be resolved. :) Thank you,

Hi, This now appears to be resolved. :) Thank you,

We're running cPanel version 11.42, which is a very recent version of cPanel. ;)

Hi wwinter, I'm afraid that your account was suspended for a total of 52 days before it was terminated, therefore the files have been deleted. If you wish, you can create a new account and restore any backups you may have. Sorry for the inconvenience caused. Thank you,