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  1. Anna

    Account suspended due to high resource use

    When you have hit the third warning once, there's no going back to being able to unsuspend your account as far as I know.
  2. Anna

    Account suspended due to high resource use

    yes, it would most likely help, since the monitoring system allows short spikes in usage but not prolonged high resource usage. there's more information available here: http://forums.x10hosting.com/news-announcements/99095-resource-usage-monitoring.html
  3. Anna

    Anyone got any really good wordpress themes?

    One plugin that I have found useful is Sabre. It's very helpful if you have public registrations on, and are seeing a lot sign-ups that just don't seem to be real people.
  4. Anna

    Main Account Domain Change

    yes, that sounds as a good plan. Though when removing the add on domain in cPanel no files are deleted, so you don't need to download them first to do this. However it is always wise to have a copy stored locally :)
  5. Anna

    Account suspended due to high resource use

    I have unsuspended your account. There's no way that I know of to monitor usage. I checked the logs of the events that lead up to suspension, and it appears as it is the file /public_html/reportpage.php that's causing issues, using to much of the CPU (as highest 85%, lowest mark at 27%)
  6. Anna

    Group Legend??

    I vaguely recall seeing that at some point when I joined up, no idea when it actually disappeared though, a logical guess would be it were lost in a theme change
  7. Anna

    Inactivity Suspension Error

    Logging into your Account Panel or cPanel does not count as activity in this case, only logging in here at the forums counts as activity. Also note that it is recommended to stay a few minutes to ensure that the system logs that you are here.
  8. Anna

    domain questions

    You can change your main domain in your account panel, there you can chose to create a sub domain to one of the domains x10Hosting offers, x10hosting.com, elementfx.com, pcriot.com or exofire.net You can then place your co.cc domain as a parked domain, which essentially works the same, if you...
  9. Anna

    site suspended everday for inactivity

    yes, that is correct.
  10. Anna

    site suspended everday for inactivity

    To avoid being suspended for inactivity you need to login here at the forums at least once every 31 days. Logins to account panel or cPanel does not count in this case. It is recommended to login to the forums prior to requesting unsuspension so you don't get placed back on suspension if the...
  11. Anna

    Slow?????

    Hello, I checked the server, and it is indeed a bit under stress right now. We'll sort it as soon as we possibly can.
  12. Anna

    Database problem and unable to logon to cpanel

    Going to escalate this, probably need a server admin to check.
  13. Anna

    Absoulut server disk space full

    Should be sorted now.
  14. Anna

    Disk Full Critical Error while uploading

    Sometimes they sort things without replying, but yes, seem disk space has been sorted.
  15. Anna

    Disk Full Critical Error while uploading

    Don't know, as none of them actually responded back yet. They'll sort it as soon as they possibly can
  16. Anna

    Disk Full Critical Error while uploading

    I have alerted the server admins.
  17. Anna

    You'd have to ask for support by moodle on that, we do not know how all scripts work and hence...

    You'd have to ask for support by moodle on that, we do not know how all scripts work and hence can not provide support for third party scripts. If you ask in the "programming help" section of the forums there might be a member with enough knowledge to answer that though.
  18. Anna

    Suspende wrongfully

    This would be a matter for admins to check, escalated.
  19. Anna

    Please Activate my account..!!

    You are suspended for having a nulled script on your account, which means it is a hacked copy of a script that you need to buy a license for. This is something that falls under our zero tolerance policy, so your account is permanently suspended.
  20. Anna

    Please Activate my account..!!

    You are suspended for having a nulled script on your account, which means it is a hacked copy of a script that you need to buy a license for. This is something that falls under our zero tolerance policy, so your account is permanently suspended.
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