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they should work equally fast, in both cases it's a matter of changes to the dns records.. Changes to dns can take up to 48 hours to fully propagate. I look up on your domains reveals the wrong name servers, they are set as ns.123-reg.co.uk and ns2.123-reg.co.uk, please double check with your...

Actually I think he's on a server that were reverted back due to issues (Lotus), not sure if Corey made another go on upgrading. If you don't have the option in your cPanel, just let us know what you want set and we'll sort it for you. Remember that the sub domain should NOT be added in cPanel.

yes, lotus was one of the servers that ran into some issues, I believe that it was reverted back to the old cPanel version for the time being. Eventually it'll get the upgrade though as the new version comes with more features (you'll be able to edit some parts of the dns for your domains for...

20 users simultaneously should definitely not cause a problem. Unfortunately I was unable to check the log at this time for a possible cause. A common cause are cache functions. I went to check on your site but all there was is a login page to the admin area of a poll system, which would...

I have changed the e-mail address for your account, guess you'll need to request it to be resent as I don't have a button to do that for you.

:/ so there's basically two PST? That's a bit confusing.

You're both wrong :) Found out that Pacific Standard Time (PST) = GMT-8

I'll escalate this and see if I can get an administrator to take a look at it really quick.

if you wish I can change the e-mail address for you, might speed it up at least.

I'll try and get Corey to check answer to this.

Have you checked spam folder? It does and up there sometimes. Also if possible try adding x10hosting.com as a trusted address.

It is possible that your Internet provider blocks port 25 for other then their own mail server. Since you say that you can receive mails I'll assume it is not a user name or passoword issue as same are used for both incoming and outgoing. You could try changing smtp port to 2525 or try using...

I have changed the e-mail for you. Please login to your account panel (http://x10hosting.com/panel.php) and request to have it resent, same user name and password as here at the forums.

It'll be answered when someone gets to your ticket in the list. Creating threads asking for update will not get you faster support. Remember that all support personnel do it on spare time, most have job or school to attend as well. Ps. The worst thing you can do is post a reply to the ticket...

After unsuspension request is filed, it may take a few minutes extra for the mySQL to start accepting your accounts request again. If it still fails 30 minutes after unsuspension, it's reason to wonder why.

I'll escalate the thread so an administrator can take a closer look

you can pay for the double all deal: https://clients.x10hosting.com/cart.php?a=confproduct&i=0 It's a one time fee, and you can buy it twice.

What errors do you get, if any? If it says could not connect to database, find the file called wp-config.php and make sure that database host is set to 'localhost'

dns changes, such as changing name servers, can take up to 48 hours to fully propagate. When I go to your domain I get a simple white page with the title "Untitled Document" and just the domain name in plain text. Have you tried flushing your dns cache and/or clearing browser cache?

Since you say it works for you now, I'll close this thread. Corey did do something to Boru a bit earlier, so I guess that sorted it.