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Hi, That sounds really strange; a suspension should not touch your files. Are you able to go into the R1Soft Backup Manager and recover the files from there?

Hi, It looks like a service that configures new domain names wasn't working properly on xo3. I've fixed the problem, and it looks like it has now configured your domain properly, as well as anyone else on this server who created their domain recently. However, it looks like your domain is now...

Hi, Sorry, we're not offering our free hosting service to users in Romania right now, but this might change in the future. https://x10hosting.com/community/threads/country-restrictions.166022/

Hi, You can run multiple pieces of software on the same MySQL database, through the use of "table prefixes". So you could have a MyBB forum and WordPress blog using a single MySQL database. :) Be aware, however, that Softaculous may not support this (since it tries to create a new database for...

Hi, Sorry, but on our free hosting service, outbound SMTP connections are blocked by our firewall to prevent abuse. You can either use email accounts created on your x10Hosting account to send mail, or if you're using something like Sendgrid, you can send mail through their HTTP API.

Hello, Your account has been suspended. If you would like your account to be unsuspended, please log in to the control panel and create an appeal containing a valid XenForo License Validation Token as generated from your XenForo client panel. If you do not wish to do this, your account will be...

Hi, The account associated with your forum account looks to be suspended for hosting illegal software. If you think this is wrong, please make an appeal from your control panel. Thread locked

Hi, Whoops! Also fixed that too; sorry about that. :)

Hi, We do have off-topic forums for webmasters to discuss general things with each other, but the "free hosting" forums here generally serve as the main support area for our own free hosting service, and staff monitor it regularly. If you're having this problem with another hosting provider, I...

Hi, Please can you check again? I have updated the max filesize accordingly.

Hi, I have upgraded your disk space. :)

Hello, That domain is not pointing to x10Hosting. If you would like to set your domain up with x10Hosting, we have a guide here: http://x10hosting.com/support/domains/add-domain-name

Hi, Please switch to the cPanel x3 theme, and then click the "Select PHP version" icon. Then, please tick the checkbox that says "intl", and press Save.

Hi, When you enable the "gd" extension in cPanel, it should load GD2. Please can you link me to the page showing the 500 error?

Hi, We can upgrade your disk space once you are using at least 256MB of space, and once you have a working website. :)

Hi, Your account has been suspended for hosting an illegal "nulled" version of Invision Power Board. If you think the suspension was imposed in error, please sign in at https://x10hosting.com/sso/login to appeal. Thread locked.

Hi, Yes - I've upgraded your disk space, and changed your domain. :)

Hi, Please provide us with your x10Hosting username. :)

Hi, If you haven't already, you would need to switch to the cPanel x3 theme (click "Switch Theme" in the top-right). Then, click "Switch PHP Version", tick the "soap" checkbox, and click Save. :)

Good catch :) @rvmx10mx If that's an issue, let me know and I'll park it manually, but it looks like there's a Cancellation Request present for the account right now.