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  1. Dead-i

    Changing the sub-domain?

    Hi, The mail domain assocciated with "bambamka" is not novanetwork.x10host.com. Is this another account?
  2. Dead-i

    Login connection error

    Hi, Please can you let me know if you can sign in now? I also unsuspended your account to make sure it didn't automatically get deleted.
  3. Dead-i

    POP3 & SMTP Included with Free Accounts?

    Hi, Yes :) Any email accounts you add can be added to your own email client, like Thunderbird. If you click "Configure Mail Client" next to the account in cPanel, it gives you all the info you need.
  4. Dead-i

    Disk space upgrade

    Hi, We can upgrade your account once you're using at least 256MB of space. You're currently using about 22MB. :)
  5. Dead-i

    Free domain rename?

    Hi Vin, Strangely, it looked like your domain was already set to this, but it hadn't gone through properly. I forced it through for you. :)
  6. Dead-i

    Please "Unmeter" my disk space

    Hi, Absolutely - I have upgraded your account for unmetered disk space. :)
  7. Dead-i

    Stuck cPanel Theme - can someone cancel this account for me.

    Hi, I switched you back to x10Hosting Basic; sorry for the inconvenience.
  8. Dead-i

    Remove password protection from website

    Hi, Which directory is this? (Feel free to private message me if you want.)
  9. Dead-i

    Free Web Hosting Free Upgrade

    Hi, You should be able to run a WordPress installation on x10Hosting without issue; our resource limits shouldn't restrict you here. Could a plugin be causing that? I can't find a WordPress installation on the account associated with your forum username.
  10. Dead-i

    Is it possible to get the unlimited disk space?

    Hi, It's free, but you do have to meet these requirements first: * your account has been active for over 7 days * your account is using over 50% of your current disk space limit relevant to your website * your account has a working website that follows the Terms of Service
  11. Dead-i

    No 'Account Settings" in either my Account Portal or cPanel.

    Hi, I fixed this for you; sorry for the wait here. :)
  12. Dead-i

    Could you please increase disk space

    Hi Raam, Sure, I have upgraded your account for unmetered disk space.
  13. Dead-i

    Suspended few days ago for inactivity.

    Hi, Sorry about this; I have added an exception for your account. Please try again now. I have also manually unsuspended your site to make sure it didn't get deleted.
  14. Dead-i

    CREATE disabled on phpMyAdmin?

    Hi, What's the full query you're trying to run? :)
  15. Dead-i

    Please upgrade to unlimited disk space

    Hi Amanda, So sorry for the wait here! I've bumped your account up to 1GB disk space, but unfortunately I can't upgrade your account for unmetered disk space since the majority of your space is being taken by email (and it wouldn't be fair on other users if I did upgrade it). Thank you,
  16. Dead-i

    IP address change error

    Hi, cPanel does check each request to make sure the IP address hasn't changed, for security reasons. Your internet provider usually won't change your IP address frequently, if at all. I took a look at your account's sign-in history, and in the last day alone I can see you've signed in from...
  17. Dead-i

    My new site has 1gb but my old only 500mb

    Hi, I have upgraded your account to unmetered disk space. :)
  18. Dead-i

    Please could I have the disk space limit removed?

    Hi, I have upgraded your account's disk space to unmetered. :)
  19. Dead-i

    Is it possible to get the unlimited disk space?

    Hi, Sure, I have upgraded your account for unmetered disk space. :)
  20. Dead-i

    Changing domain name

    Hi Steve, In your control panel, please can you go to Support (in the top-right), and then choose "Visit Forums"? I can change your domain, but I need you to post from the forum account linked to your hosting account, for verification reasons. :)
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