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  1. Dead-i

    Website not showed, FTP not working correctly please help!

    Hi Niffy, So sorry for the inconvenience here, but it looks like the majority of your account's disk space is being used by directory containing several thousand automatic camera photos. We can't allow this to be hosted on your account per our Terms of Service due to it being considered...
  2. Dead-i

    Can you have WordPress AND phpBB on a free hosted site?

    Hi, You're likely using the x10Hosting Basic control panel, which allows you to use one auto-installer per domain. There are a couple of ways you can work around this, though... 1) You could switch to the standard cPanel x3 theme by clicking Switch Theme in the top right, then Switch to cPanel...
  3. Dead-i

    Connection Timed Out

    Hi, Many schools and workplaces block port 2083, which is what cPanel runs on. If your website is loading fine but cPanel isn't, I would definitely recommend checking this with your IT department if possible.
  4. Dead-i

    Domain doesn't exist

    Hi, The URL you provided is loading here. The page is likely being cached - please try flushing your DNS. http://x10hosting.com/support/guides/clear-cache-flush-dns-tutorial#flushing-your-dns
  5. Dead-i

    CloudFlare error 1000

    Hi, I can't find an account associated with wazza6. Please can you go to "Support" then "Visit Forums" and link them up? :)
  6. Dead-i

    Forgot username

    Hi, Sorry, but if the account is a free hosting account, and both the username and the email address have been forgotten, we cannot help here. We cannot provide or reset the email address for basic security reasons.
  7. Dead-i

    Script does not utilize database.

    Hi, Where are you seeing this error message? Your website seems to be loading fine for me at this time.
  8. Dead-i

    Emaill issues

    Hi, I have forced cPanel to clear its cache on your account, and it looks like your email accounts limit has now changed back to 0/3. I'm not sure what happened to your existing email accounts though, but the files are still intact (and I can see them in your "mail" folder). Are you still able...
  9. Dead-i

    500 error

    Hi, That error usually means your script is returning an empty response, but, please don't upload a public image upload script to your free hosting account.
  10. Dead-i

    Latest version of Moodle

    Hi, I have added Moodle versions 2.7 to 3 to Softaculous for you, and you should now see them in your control panel. :) Thank you for bringing this to our attention!
  11. Dead-i

    Switch Theme back to basic

    Hi, I have switched your cPanel theme back to x10Hosting Basic. :)
  12. Dead-i

    Upgrade to Prime - page is Blank

    Hi, Sorry, we are not offering Prime or Illuminated upgrades at this time. However, you can find information on x10Premium at https://x10premium.com/
  13. Dead-i

    Switch Theme back to basic

    Hi, I can't find a hosting account linked to your forum account. What is your cPanel username?
  14. Dead-i

    Forgot username

    Hi, If you can't remember the username, please sign in with the email address instead.
  15. Dead-i

    Need Free Hosting Account

    Hi, So sorry about that; we're hoping to allow signups from more countries in the future. https://x10hosting.com/community/threads/country-restrictions.166022/
  16. Dead-i

    SQL Database

    Hi, I'm sorry, but we have a firewall that automatically blocks communication through outgoing non-standard ports. That means that you will be able to, for example, connect to websites on port 80, but you won't be able to ping a game server. While this is obviously in place to prevent abuse...
  17. Dead-i

    Site Problem

    Hi, "Not redirecting" is completely normal, and simply means that we are not sending visitors to another website. Can you describe what problem you are having please?
  18. Dead-i

    Please unmeter my disk space

    Hi Paul, I have upgraded your account for unmetered disk space. :)
  19. Dead-i

    oops! My fault.

    Hi, There was a problem with the file permissions of your public_html folder, which I have fixed. Please can you try re-uploading your scripts there?
  20. Dead-i

    MySQL -- access denied for... any user.

    Hi, Please make sure the MySQL hostname you are using is exactly localhost (with nothing added to the start or end). If your host is definitely set to this, please can you provide me with a link to the broken page?
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