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Re: Custom error page does not work anymore, four weeks ago it worked. How do I fix t Mini-update: near as I can tell the problem lies within cPanel not making the .htaccess file that points to the error documents; you should be able to edit them like Descalzo showed, and if you want to use the...

Clear the browser cache and flush DNS, I'm actually getting a webpage normally without the index.shtml bit at the end: "The Philharmonic Orchestra Equitable was founded in 2009." That's after I translated it though, I can't speak french, but there's definitely a page showing here :)

The cPanel restrictions shouldn't come back, but if they do their current form is to allow those who have already got an account to continue accessing it like normal. Granted, it's possible Pakistan could get put to the blacklist again, but that should only affect new signups, not existing...

I don't see an error, other than it showing there's nothing to display. What's the error?

Re: Custom error page does not work anymore, four weeks ago it worked. How do I fix t He does, I'm pinging an admin to see if something's been changed recently. Edit: Nothing's been changed but it looks like the custom page is working again from here, I don't get the x10hosting one.

It's probably the copyright infringing full movie download links. Least, that's the NEW problem, since he's now permanently suspended for it.

It's 3 days after your last ticket which was when the account was 3 days old; you're still 1 day early. The other problem is your main domain, the only domain visible to our backend system, has no website on it. The default "x10hosting" page doesn't count as a website, as I indicated in your...

Closing ticket, reference your other one for more information.

If it worked a month ago, it shouldn't have. I apologize that it may have, but remote sql is not enabled on free hosting.

Is that site hosted on x10hosting? If not, that's why. We don't allow remote mysql on free hosting. I ask if it's hosted on x10 because we run linux servers and that's a windows file path.

Not sure you did actually, that's the generic error cPanel kicks back whenever you hit the maximum on something. The difference is on free the limits are set, whereas cPanel's designed to allow someone to increase their cpanel limits, presumably for extra $ on the bill each month. My guess is...

See your other ticket that I just replied in; closed.

Yes, but you'll want to make a backup of the .htaccess file both before, AND after you make the changes. Wordpress might undo the changes you make if you were to update it, so you'll want a copy of the changes you added. You'll want one from before changing it so if the change doesn't work you...

My guess is it might be having problems opening it because it's already been written into by Wordpress, and what's in there isn't hotlink protection so it might be freaking out when it tries to read it. I also removed your cpanel username from the original post; it's not a big security hazard...

The account "mouthr" is currently under a manual suspension from our CEO; there's nothing anyone can do at this point. Ragequitting is generally not appreciated.

Nulled scripts are covered under Warez and would be a permanent suspension with no chance of unsuspension currently. That said, your current account that you're posting from isn't actually linked to any hosting account, so I've no idea what account you're attempting to get unsuspension for...

Re: Where is the Softaculous Feature? It hasn't been installed yet; it's on the "to install" list, but some of our staff were likely affected by hurricane Irene stateside (server's are in Chicago, some of the staff were on the east coast though), which is slowing down the update process a...

I shall - posting has never been required, just the logging in each month :)

I also want to point out CronJobs can be set up via cPanel (keep the 5 minute limit from the TOS in mind), and the python chat server would violate the Script Hosting section of the TOS. Python is not enabled on free anyways though.

Quite a few of your cron-job's will self terminate. Free hosting only allows them to execute every 5 minutes; any of them that execute within 5 minutes of each other (including the minute-by-minute cron which will conflict with everything) will disappear without a trace as it's not allowed. On...