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  1. Anna

    Resolved Site times out, appears to need DNS update

    Looks like the DNS for your domains didn't properly update with the migrations, they stopped working when the old servers were decommissioned last week. I have corrected the DNS, you may need to flush dns cache or await its natural refresh.
  2. Anna

    Resolved Sites can not open...

    Looks like the DNS for your domains didn't properly update with the migrations, they stopped working when the old servers were decommissioned last week. I have corrected the DNS, you may need to flush dns cache or await its natural refresh.
  3. Anna

    Resolved Website redirection, possible hijack or hack?

    The short answer after doing some google magic is yes, you have been hacked, see this discussion on wordpress.org: https://wordpress.org/support/topic/hacked-138/ I sorted the edit the hack made on your mySQL, they had edited the site (url), so while using your domain they were able to actually...
  4. Anna

    Resolved Opencart Home Page not working

    Glad to hear you found the solution and was able to get it back to working.
  5. Anna

    Resolved Website Down - Redirected to CloudFlare

    Can you please try now? I made a small adjust ment to your account which should allow you to bypass that.
  6. Anna

    Resolved Can't Access My Website

    The DNS should now be corrected. You may need to flush your DNS cache or await its natural refresh.
  7. Anna

    Resolved Unable to access website on Illuminated server

    All accounts from Illuminated was supposed to be migrated to x14.x10hosting.com by end of February, about a week after your post that you linked to in the initial message, this may be one reason why the post got overlooked for additional reply. However I did look and for a reason unknown to me...
  8. Anna

    Resolved 403 Forbidden

    Let's see if I get this correct. You have domain added to your account, that you want to display content you have on google sites rather then content you have with us? As long as the domain point to our server, it will display what is associated with the domain on our server. You would need...
  9. Anna

    Resolved email send getting errors (but not collecting)

    If you want to use secure mail, you need to use the server hostname in the settings rather then your own domain, your domain would not have a valid matching certificate, as it would attempt to use the servers certificate.
  10. Anna

    Resolved email send getting errors (but not collecting)

    If I recall right, non secure smtp uses port 25. The other option is to do as Garret says and use the server hostname in the settings rather then your own domain.
  11. Anna

    Resolved Cpanel problems

    In DirectAdmin, under Account Manager, there is an option called Site redirection for direct access to that page: https://x13.x10hosting.com:2222/user/redirects (you need to make sure you are logged in first). Make sure that the domain you want to redirect from is listed in the domains...
  12. Anna

    Resolved Unable to connecto to my cpanel

    I see now when I look into the account closer that you have the .ga domain as the default domain, so yes you can have that email address then.
  13. Anna

    Resolved Cannot Access CPanel

    There is a requirement to log in at least once every 30 days to keep a free hosting account active. Relying on an email as the sole reminder is not advised. During end of first week in March, as part of our maintenance that was announced in mid December, we purged all accounts that had no login...
  14. Anna

    Resolved Cant Access My Website

    It looks like the DNS didn't properly updated for your domain in the transfer. I have corrected this. You may need to clear DNS cache or await its natural refresh.
  15. Anna

    Resolved iijux10m Apache is functioning normally

    There is a requirement to log in at least once every 30 days to keep a free hosting account active. Relying on an email as the sole reminder is not advised. During end of first week in March, as part of our maintenance that was announced in mid December, we purged all accounts that had no login...
  16. Anna

    Resolved Please standby while we transfer you to your web hosting account.

    As you may know, we did some server migrations in December and January, as announced here: https://x10hosting.com/community/threads/cpanel-migration-to-directadmin.206877/ This also lead to new IP addresses for the servers, for your server that is: 198.91.81.11
  17. Anna

    Resolved PHP version - issue with Wordpress

    On the same page as where you switch php version, there's a list of available extensions, just tick the box for the ones you want to enable.
  18. Anna

    Resolved Opencart Home Page not working

    The site loads fine for me, for all three options from your post. Are you still seeing any problems?
  19. Anna

    Resolved Unable to connecto to my cpanel

    Your IP was found in the firewall due to: Failed POP3 login I have removed the block, please ensure that you have the correct information on your email client. Just a little additional information: If the .ga domain was previously parked, it would now be converted to a domain pointer, which...
  20. Anna

    Resolved Site Can't Be Reached

    I have corrected the DNS for your domain. You may need to flush your dns cache or await it's natural refresh.
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