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Front page looks normal to me, with the original theme and as it should freshly installed. I can obviously not login to your admin area to check that part, but filewise all looks correct to me. Is this still an issue?

All ftp accounts that are created within your account does have a username in the form of user@yourdomain.x10host.com (the default being the exception as it is your cPanel name that is already unique for the server), are you putting in the full username or just the part that comes before @...

It is possible that your ISP caches some information, also it could be the dns cache locally that takes a bit longer to update. There's not really much that can be done but wait, especially if it is your ISP that does the caching.

Works fine for me. Seeing as it is a relatively new account it may just be that propagation hasn't completed for your location. You could try clearing the browser cache if you still can't properly reach your own site.

Since your account is currently suspended, and has been for a few days, due to inactivity, cPanel will absolutely not let you login directly there. Please try to login through the SSO portal (which would be the only place to login to prevent inactivity suspensions as well)...

do not delete the public_html folder, just the contents within it. Yes you can create a new one, but that folder does have some special permissions which is needed for the new content to work as I assume you will upload a different site

Thread closed to mark as resolved. It is indeed often the smallest detail you miss no matter how many time you check and re-check them

Ther's really no need if you don't want to use the full view cPanel them (cPanelx3 gives access to more advanced tools), you can reach the filemanager from the basic theme as well, even if the site is deleted from the front (which as you have experience does not delete the actual files for the...

That is the normal state, it should be doing that when you login through the sso portal. Are you getting properly to cPanel when you click that button?

Can you please try logging in now and see if it works any better? There has been some changes made to your server that should help with the login issue.

What operating system you are using should not cause issues at all. I have unspsupended your account from my end, make sure you login to the portal to prevent the account from going back to being suspended.

The main domain must at all times be the one provided by us for free hosting accounts. With the other parked it is an alias it will always show the same conten as the main domain. I'm not being redirected when going to the ukguy232gaming.ga domain.

Odd, works without a hitch for me, both on my account and on yours (granted loged in through the backend as admin). What you had in your last screenshot, the basic theme, is in reality the same control panel, just with a custom theme where many of the more advanced features are hidden and...

Are you using the "switch theme" link that is present in the upper right corner? My account that is on the same server lets me switch themes without a hitch.

It always logs you out when switching, should be switched when you log back in though. What you see in your screen shot is the simplified version of cPanel that we have customised so it is actually the control panel for you account, just with some advanced features hidden. I'm guessing that...

Click the domains link, that tells you what domains are actually associated with the account and if they are parked or addon domains. What you see on the front does not necessarily reflect what domains are currently associated. Not sure why the domain that is actually parked right now differs...

Did you try going to the control panel? There's only one control panel through which you manage all the domains you have on your account, the landing page will only list the main domain for your account. From what I can see the domain you have added in your account is a slightly different one...

Your account should now be set back to the theme it originally had when you signed up.

Could you please try now? I've been on chats with the sysadmin and my account is at least back to proper function now.

Could you please try now? I've been on chats with the sysadmin and my account is at least back to proper function now.