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  1. garrettroyce

    Support Ticket Problem

    Ok, I'll have a staff member check it out.
  2. garrettroyce

    Support Ticket Problem

    I haven't been though sign up in a long time myself...is there a 're-send email' button somewhere in your account panel? http://x10hosting.com/panel.php If that doesn't work, I can a staff member try and help.
  3. garrettroyce

    can not connect to remote mysql server

    Remote MySQL connections to and from X10's servers are not allowed on free accounts.
  4. garrettroyce

    Support Ticket Problem

    Can you try/have you tried signing up again?
  5. garrettroyce

    Support Ticket Problem

    Have you checked your junk email folder?
  6. garrettroyce

    change cPanel password

    Did you try it lowercase? Edit: If that doesn't work, I'll ask a staff member to help you.
  7. garrettroyce

    CPanel keep logging me out :(

    I will request a staff member look into it. Please let them know what you sent me by PM. I don't think it's an X10 problem, but maybe a more experienced member will know what I do not :)
  8. garrettroyce

    PHP safe_mode

    I don't think there is a way to work around this. There are probably restrictions in place for security reasons on free accounts. Sorry.
  9. garrettroyce

    Account backup!

    You will have to do this yourself manually.
  10. garrettroyce

    Hosting account deleted.

    There is nothing that can be done to restore your account. You can re-create your old account if you would like. The ticket system is now peer reviewed before going to the staff.
  11. garrettroyce

    Migrating a site and changing the Domain Name

    I've never used their hosting, but if you don't have a lot to lose, I'd start over again using SiteReptile or Softalicious. Your domain name can be changed using http://x10hosting.com/panel.php and you need to tell your domain registrar your new nameserves are: ns1.x10hosting.com ns2.x10hosting.com
  12. garrettroyce

    Want to upgrade to corporate package?

    Post back if you have any further issues :)
  13. garrettroyce

    Google Apps and x10hosting?

    hm, it should be the right MX record. Check the instructions Google gives you for setting it up. If you want mail.yourdomain.com to point to your google apps, that's a special request that must be put in by staff. By alias, I mean that forum.yourdomain.com, yourdomain.com, yourotherdomain.com...
  14. garrettroyce

    Suspended ????

    Please make sure you stay signed in to the forum, and not the CPanel, for a few minutes within the two week period to make sure that your activity is registered. If you do get suspended, make sure that you are active on the forum before requesting being unsuspended or you will be suspended...
  15. garrettroyce

    Want to upgrade to corporate package?

    Ok, I will have a staff member look into it. I don't know if the footer is good enough, but you will get an answer for sure from the staff.
  16. garrettroyce

    Google Apps and x10hosting?

    No problem! Post back if you have any further issues. Also remember if you create a subdomain or addon domain, you must also change your MX records for that as well. You can add more alias domains in google apps via the control panel.
  17. garrettroyce

    Google Apps and x10hosting?

    You must use the CPanel MX records tool and change priority level 0 record to ASPMX.L.GOOGLE.COM after you've signed up for your google apps account.
  18. garrettroyce

    Want to upgrade to corporate package?

    Just post here in case I'm not around :)
  19. garrettroyce

    Want to upgrade to corporate package?

    Ahhhhh, you must put all of the ad codes on your page first, then let me know and I will let a staff member know so they can proceed with the upgrade.
  20. garrettroyce

    Want to upgrade to corporate package?

    You must go to http://clients.x10hosting.com to sign up for paid hosting. You get a new account panel there :) Best of luck!
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