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It usually does, the cause stems from the software that allows you to switch in the first place, seem it needs a "reminder" of what your settings were to properly fetch the right version.

All services should now be restored. We had about a dozen accounts that had corruption issues. If you are on x12 or x14 and do not see your account working please do make a post in https://community.x10hosting.com/community/forums/free-hosting.9/

All services should now be restored. We had about a dozen accounts that had corruption issues. If you are on x12 or x14 and do not see your account working please do make a post in https://community.x10hosting.com/community/forums/free-hosting.9/

As for the error code, you are correct it was too many failed login attempts, I have removed the block. I see three domains on your account, one of them with a start of mrl******.tk appears to have two wordpress installations, far as I can see they both works properly. As far as getting to...

x12, your server, is not fully restored after the issues as posted at: https://community.x10hosting.com/community/threads/server-issues-all-servers.208924/ Try now, there was a small error with your account in the new backend, I have sorted that out now.

The restored database should be from september 22nd, not sure if there were any later ones available since that was just before the outage started, or if he played it safe and just took the one from the day prior to the outage. The tech did it as a one time courtesy due to the other issues that...

The database should now be restored. Please note that this is normally not an option unless the error is caused by the server, so I suggest making a habit of doing a database backup regularly and definitely before making bigger changes.

Good news, the tech said he could restore the database for you. I'll update you when I hear confirmation it is done.

With saying restore in its entirety it's re-restoring all files on the account a refer to, as that was what affected by this recent outage. Again, the database part of the server should not have been affected by this outage so any data there should have been the same the whole time. The outage...

The error code translates to you attempting to get the reset on a email address not in our system. The one I see attached to your hosting is a hotmail address, starting with a short name where the first letter is m. I can confirm that you are on server x12, which is not fully restored so you...

I'll check with the restore techs what options may be viable, but I suspect it may be to re-do the account in its entirety (in case there are other things missing as well). The database itself should not have been affected by the outage as the database server is not running from the effected...

A few users with the same issue has found out that if you switch php version and then back it usually does the trick, just as an information if anyone else runs into this. The issue stems from the tool that makes it possible to change version in the first place. I have sorted this for you.

If I understand you right, you can NOT login at https://x10hosting.com/panel/ is that correct? Did you use the reset password as prompted for anyone who has not accessed the account after September 3rd, assuming you have an older account? Where are you logging into email and what error do you...

It should be enough to set the IP as an A record, as long as the domain is added to the account as well. Rename is an option that you indeed can use, that replaces the old (x10.mx) domain with the new one as long as it is a valid and registered domain that you have control of (I understand you...

Let us know if you want us to re-run restores, but if you have your own set of backups and they are sufficient for you that may be the faster option, assuming the rest works as it should.

Thanks for reporting this. I have reached out to the techs doing restores to look at your account. I will post back here as soon as I hear from them.

Discord is a chat application, to some extent similar to IRC if you are familiar with that, I believe that historically it was mostly used in the gaming community, it has capability of voice chat as well as text chat. You can read a bit more at...

I was more after on what link would I be able to reproduce the error, as in what are you doing on your site when the error pops up. If the code worked fine before and no edits were done it should still work, assuming the right set of php version and extensions are in play. Seeing as you have...

Is it on any particular part of the site you get an error? Just now your site loads up the first page just fine.

How and where are you trying to login to the database when you get an error? What is the full error? Passwords should have remained the same during the process, however what could have happened is that your account was set to the wrong php version from what your script requires (or wrong...