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  1. Anna

    Subdomain not working

    There's no hosting account linked to the forum account you are posting from. Please use the proper forum account when requesting help so we can check on your account, we can't help otherwise. If you prefer to use this forum account you can re-link this one with the hosting by logging into the...
  2. Anna

    The wait timeout in my sql

    That would be a server side setting, and there's no way we're gonna bump it up to 5 minutes as that would likely cause some issues with the number of users on free hosting. While we strive to make free hosting a good choice for everyone, we can unfortunately not make it suitable for all...
  3. Anna

    How do i ??

    If you prefer to use this forum account you can re-link this one with the hosting by logging into the portal and going to "Get Support" -> "Visit Forums". On the pop up you are presented with there you will see what forum account is currently linked as well as have the option to link it with an...
  4. Anna

    Can't transfer files from ftp

    what error message are you getting, if any?
  5. Anna

    FTP account using Addon Domain

    The ftp account will always be created in the form: account@maindomain.x10.mx. That would be how cPanel works, and nothing we can change.
  6. Anna

    Why ??

    There's no hosting account linked to the forum account you are posting from. Please use the proper forum account when requesting help so we can check on your account, we can't help otherwise. If you prefer to use this forum account you can re-link this one with the hosting by logging into the...
  7. Anna

    DNS screwup

    I can now successfully visit your site using http://www.simplydavidyoon.com/, it is possible you need to clear cache once more before it shows properly. Now that the domain is functional, you should also safely be able to login to the wp admin (using old domain) and change the settings so that...
  8. Anna

    DNS screwup

    yes, that is fine, there's no need to set up a redirection (unless your actual site is say in public_html/site/ and you want that to come automatically when someone enters the domain). I'll take a peak and see if I can figure out what is causing the issue, a short delay is normal, but we're...
  9. Anna

    DNS screwup

    The coming soon would show ONLY after the changes were properly made and the domain pointing to our server. However it has a tendency to get stuck in the browser cache, so you might need to clear that to view your site properly.
  10. Anna

    Root giving a 404 not found

    It is not a coding issue, it is a matter of settings, wp is set to display a now removed page as the front page, that needs to be altered through wordpress admin area.
  11. Anna

    Root giving a 404 not found

    The 404 error is generated by wordpress, what is wordpress set to show as first page in settings? I think what happened is that wordpress was set to use the original home page as landing page, you removed that without changing what landing page you wanted to use, the new seem to be named home-2...
  12. Anna

    DNS screwup

    The main domain of the account will always be an x10hosting domain yes, but you can tell wordpress to use any domain attached with your account as its main domain, if both domains currently point to the wordpress install, just log into the admin interface of wordpress using the domain it is...
  13. Anna

    Error 28 on my bulletin board

    you're welcome
  14. Anna

    Error 28 on my bulletin board

    I get the login page properly, so I guess you'd need to log in to see the issue. I did clear up some space in the /tmp of the server, did that help any?
  15. Anna

    Just a small tip for all of you

    I think most of you has seen there crops up an issue with disk space running out from time to time, while one of the largest causes for that is users deciding to abuse the service given and use the space for storing their own personal files, often also in violation of copyright laws, there is...
  16. Anna

    Error 28 on my bulletin board

    Your site appears to be working right now when I check, if you still see any errors, please include the full URL for the page where you see any errors. MySQL is running as it should on your server at this time.
  17. Anna

    Can't download files into my website

    This issue has been solved. The reason for it was the entire partition on the server was full, something that can happen when users decide to abuse the service (using it as file storage rather then for a webspace) but another thing that definitely contributes to space becoming an issue from...
  18. Anna

    change my domain...

    The domain has been changed as replied in your other thread.
  19. Anna

    urgent!! can't create account

    With Nepal currently being blocked, there's unfortunately no way for you to get a new account, the block can not be bypassed.
  20. Anna

    no new registration?

    Nepal is currently blocked from signing up, it may or may not change in the future, but there's no guarantees of that. As long as you follow, your account should be good to go, but your friends will not be getting an account at this time. I have changed your domain, don't forget to update any...
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